Refund policy

Return Policy

Due to the nature of our products, Vesara does not accept returns or exchanges for any reason.

However, your satisfaction is our top priority, and we will do everything we can to ensure your happiness. If you experience any issues with your purchase (i.e., if a product arrives damaged or is defective), please reach out to us at care@vesara.com. We will happily work with you to make things right.

Refund Policy 

We will consider refunds on a case-by-case basis (i.e., if a product arrives damaged or is defective). In order to apply for a refund, please reach out to us at care@vesara.com within 10 days of receipt of your item. If your refund request is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

We are not responsible for any additional shipping costs for refunds, and we do not assume responsibility for reimbursement or compensation of returned packages.